Privacy policy

Privacy Policy

We at Souq ProCar Store are committed to protecting the privacy of our customers and the personal information they share with us.
We aim to clarify how we collect, use, and protect your personal information, taking into account relevant legislations and global ethical standards.

1. Information Collection: We collect the personal information you voluntarily provide to us when registering on the website, making a purchase, or contacting us for support or inquiries. We only collect the necessary information to meet your needs and provide our services effectively.

2. Information Use: We use the collected personal information to enhance your experience on the website, provide the products and services you request, and communicate with you regarding important offers and updates. We will not sell or share your personal information with third parties without your explicit consent.

3. Information Protection: We take appropriate security measures to protect your personal information from unauthorized access, unlawful use, alteration, or accidental disclosure. We adhere to strict security standards to ensure the safety of your data.

4. Access and Updates: You have the right to access, correct, and update your personal information at any time. Please contact us if you need to modify, delete, or update any of the personal information we have.

We place great importance on protecting the privacy of our customers and handling their personal information securely and confidentially. This privacy policy outlines our commitment to safeguarding your information and respecting your privacy. If you have any questions or concerns about our privacy policy, please contact our customer service team.

At Souq ProCare Store, we collect some personal information, including:

Personal Information: We may collect personal information such as name, email address, phone number, shipping address, billing address, and payment information. This information helps us process purchases and provide the requested services.

Interaction Information: We collect information about your interaction with the website and services, such as the date and time of your visits, the pages you visit, and the products you show interest in. This information helps us improve your experience and customize offers and content based on your interests.

Device Information: We may collect information related to the device you use to access the website, such as device type, operating system, and browser used. This information helps us improve website performance and provide a device-compatible experience.

We ensure that we use this information securely and in accordance with our privacy policy, and we do not share it with unauthorized third parties.

At Souq ProCar Store, we use the collected information for the following purposes:

1. Providing Services and Products: We use the personal information you provide to us to process purchases and provide the products and services you request from our store.

2. Enhancing User Experience: We use interaction information and device information to improve your experience on the website, customize offers and content according to your interests and needs.

3. Communication with You: We may use the email address you provided to us to communicate with you regarding your orders, shipping notifications, promotional offers, and other important updates.

4. Data Analysis and Statistics: We analyze aggregated information to understand user behavior, improve website performance, and identify trends and popular features.

5. Compliance with Laws and Regulations: We may use the information to comply with applicable laws and regulations, protect our rights, and the rights of other users.

We securely retain your information and ensure it is not shared with unauthorized third parties.

At Souq ProCare Store, we prioritize the protection of your information with the highest level of security and confidentiality. We implement modern procedures and technologies to protect the personal information you provide to us. Here are some measures we take to safeguard your information:

1. Data Security: We use strong encryption techniques to protect data transmitted between your browser and our website. This safeguards your personal information from unauthorized access.

2. Restricted Access: We define and restrict access to personal information within


Our websites may sometimes contain links to third-party websites.
We would like to clarify that we are not responsible for the privacy policies or content of these external websites. When you click on a link that directs you to a third-party website, we recommend reviewing the privacy policy of that website to understand how personal information may be collected and used when visiting those sites.

We make every effort to ensure that the third-party links we share are secure and credible, but you should exercise caution and take responsibility for any browsing of third-party websites. We advise you to read the privacy policies of those websites before providing any personal information or using those sites.

Our privacy policy applies only to activities conducted through our website.
It does not cover activities of data collection, use, or disclosure that occur outside the website through other channels such as mobile applications or social networks.

We are not responsible for the privacy practices of third parties who may have links or advertisements on our website.
We recommend verifying the privacy policies of these third parties and understanding how the information may be collected and used through them.

We recommend reading and understanding our privacy policy carefully before providing any personal information through our website.

By using our website, you agree to our privacy policy and consent to the collection, use, and disclosure of your personal information in accordance with the terms stated in this policy.

We may update our privacy policy from time to time, and any changes will be published on this page.

You will be notified of any changes made to the privacy policy by publishing the updated version on this page. It is advisable to regularly review this page for the latest information regarding our privacy policy.

This policy was last modified on 09.06.2023.


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