Terms of use

Terms of use are a set of rules and conditions that users must adhere to when using the Souq ProCare marketplace platform. These terms aim to provide a safe and fair environment for all users and ensure the protection of their rights and safety. Here are some general conditions that may be included in the terms of use:

1. Registration: Users must provide accurate and truthful information when registering on the Souq ProCare marketplace platform. They must have the legal right to use the platform and should be adults in their country.

2. Platform Usage: Souq ProCare marketplace platform should be used in a lawful manner and only for permitted purposes. Users should avoid any unlawful, harmful, or infringing activities, including intellectual property rights violations or personal data policy violations.

3. Content: Users are responsible for the content they post on the Souq ProCare marketplace platform. The content should be lawful and should not infringe intellectual property rights or contain false or misleading information.

4. Dealing with Others: Users should interact with other sellers and buyers in a respectful and appropriate manner. They should respect the rights of others and avoid any fraudulent, unlawful, hate-inciting, or violent acts.

5. Payment and Financial Transactions: Users should conduct financial transactions through the Souq ProCare marketplace platform using legitimate and secure methods. They should comply with the payment, refund, and transaction terms specified for each deal.

6. Intellectual Property Rights: Users must respect the intellectual property rights of others and not use protected content without obtaining explicit permission.

7. Privacy and Data Protection: Users should be aware of the platform's privacy policy and agree to the collection and use of their personal data according to this policy. They should also protect their personal account information and refrain from sharing login credentials or sensitive information with others.

8. Responsibility: Users are fully responsible for any activity carried out using their account on the Souq ProCare marketplace platform. This includes responsibility for the posted content, financial transactions, and any dealings with other users.

9. Modification and Termination: Souq ProCare marketplace platform reserves the right to modify the terms of use at any time without prior notice. Users should regularly review the terms and be aware of any changes. The platform also reserves the right to terminate a user's account in case of any violations of the terms of use.

10. Ownership Rights: Souq ProCare marketplace platform retains all intellectual property rights to the content available on the platform, including trademarks, logos, texts, images, and icons. Users should not use, copy, distribute, or modify any of this content without obtaining prior written permission from the platform.

11. Appropriate Use: Users should use Souq ProCare marketplace platform in a suitable and lawful manner. They should not use the platform for any unlawful purposes or share content that violates the rights of others or causes annoyance to other users.

12. User Obligations: Users should refrain from taking any actions that may disable, damage, or interfere with the operation or security of the platform. They should also avoid engaging in any activities aimed at unlawfully or improperly collecting user data.

13. Indemnification: Users must indemnify Souq ProCare marketplace platform, its team members, and affiliated companies for any losses or damages arising from their misuse of the platform in violation of the terms or causing harm to others.

14. Arbitration: In case of a dispute between the user and Souq ProCare marketplace platform, the methods of dispute resolution are determined according to the arbitration provisions mentioned in the terms and conditions. Users must agree to these procedures and abide by them in the event of a dispute.

15. Liability for Submitted Information: Users must verify the accuracy and truthfulness of the information they provide on the platform. Users are fully responsible for the information they submit and bear the consequences of any inaccurate or misleading information.

16. Refraining from Unwanted Advertisements: Users must refrain from posting or sending any unwanted or unauthorized advertisements on the platform. They should use the designated channels for advertising and marketing through legal and permissible means.

These are some additional conditions that users should be aware of when using Souq ProCare marketplace platform. It is important to read and understand all the terms mentioned in the usage policy and agree to them before starting to use the platform.

If you have any further questions, feel free to ask.


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